Surrey's managed IT. Fixed price. Senior engineers.
We monitor, manage, and secure the IT environments of Surrey businesses: servers, endpoints, Microsoft 365, and cloud — under a single flat monthly fee. Our registered office is in Surrey. We are on-site when you need us.
Complete managed IT support for your business.
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24/7 Proactive Monitoring
Round-the-clock monitoring of your servers, endpoints, and network across Surrey. Issues are caught and resolved before they impact your team, with full incident logs and monthly reporting.
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Surrey Helpdesk & On-Site IT Support
Responsive remote helpdesk staffed by named senior engineers. Critical response under 15 minutes. Our office is in Surrey — on-site visits across Newton, Fleetwood, Guildford, South Surrey, and surrounding areas within minutes when physical presence is needed.
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Patch Management
Automated monthly patching for Windows, macOS, and third-party applications, tested before deployment, staged by risk tier, and reported monthly. No unmanaged vulnerabilities in your Surrey environment.
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Cybersecurity
Layered protection built around your risk profile: endpoint detection and response, email security, MFA enforcement, security awareness training, and vulnerability scanning. Stay compliant and protected.
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Microsoft 365 Management
Full Microsoft 365 administration for your Surrey business: licence management, user provisioning, Exchange Online, Teams, SharePoint, OneDrive, and Intune device management — all included in your monthly fee.
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vCIO & IT Strategy
Quarterly technology roadmap reviews, IT budget planning, vendor evaluation, and strategic advisory from a senior technology advisor who understands where your Surrey business is headed.
Our commitment to Surrey businesses
- Surrey office — on-site in minutes
- 24/7 monitoring included
- <15 min critical response
- Fixed monthly pricing
Serving Surrey businesses on-site and remotely.
Our registered office is at 13423 78 Ave, Unit 105, Surrey, BC. We provide on-site IT support across all Surrey neighbourhoods and nearby cities, and remote managed IT support to businesses across Canada and the United States.
Surrey is BC's second-largest city, with a diverse business community spanning Newton, Fleetwood, Cloverdale, Guildford, Whalley, and South Surrey. Construction firms, retailers, distributors, professional services practices, and healthcare clinics throughout Surrey rely on the same fixed-price, senior-engineer model.
- Surrey (Newton, Fleetwood, Cloverdale, Guildford, Whalley)
- South Surrey and White Rock
- Delta and Ladner
- Langley City and Langley Township
- Burnaby and New Westminster
- Abbotsford and Mission
Also serving
Managed IT Services Vancouver
SFS Technologies also provides managed IT services across Metro Vancouver — Burnaby, Richmond, North Vancouver, and the city of Vancouver itself.
Managed IT services VancouverNationwide
Managed IT Services Canada
Remote-first managed IT support for businesses across all Canadian provinces and US clients.
IT services across CanadaWhat SFS manages for your Surrey business
Our managed IT services for Surrey businesses include the following. The scope of every engagement is documented in your agreement before work begins.
- Infrastructure monitoring across servers, endpoints and cloud environments
- Helpdesk and IT support for your Surrey team
- Scheduled patch management across devices and applications
- Microsoft 365 management including user onboarding and offboarding
- Quarterly technology reviews with your assigned vCIO
A Surrey-based team — not a remote call centre
Many managed service providers that appear in Surrey search results operate from a national call centre or remote team in another city. SFS Technologies is registered and operating in Surrey. Our office is at 13423 78 Ave, Unit 105. When an issue requires someone on-site, we are there quickly — without the travel fees or scheduling delays that come with a non-local provider.
What the first 90 days looks like
Transitioning to managed IT should not disrupt your business. Our onboarding is structured so your team notices continuity, not change for its own sake.
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Discovery and environment audit
We document your full environment: servers, workstations, network devices, software licences and cloud accounts. Nothing is assumed. By the end of the first two weeks, we have a written record of what exists and who has access to what.
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Monitoring and security deployment
Monitoring agents are deployed, endpoint protection is configured, and Microsoft 365 security baselines are reviewed and hardened where needed. Patch cycles are scheduled and your team receives contact information for the engineers assigned to your account.
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First monthly report and steady-state
After the first full month, you receive a report covering monitoring events, patching status and any open items. From this point forward the engagement runs on a predictable monthly cadence with a quarterly vCIO review built in.
Surrey businesses across sectors
We work with Surrey businesses that rely on IT to operate but do not want to build or expand an in-house IT department. Surrey's economy spans a wide range of industries, and our managed IT engagements are structured to fit each one.
- Construction and general contracting firms
- Retail and wholesale distribution businesses
- Light manufacturing and industrial companies
- Legal, accounting, and professional services
- Healthcare clinics and medical practices
- Non-profit organizations
Questions from Surrey businesses.
Common questions about this service answered directly.
What managed IT services do you provide in Surrey?
SFS Technologies provides end-to-end managed IT support for Surrey businesses: 24/7 proactive monitoring, helpdesk and remote support, monthly patch management, endpoint security, Microsoft 365 administration, and vCIO advisory services — all under a single fixed monthly fee. Our registered office is in Surrey at 13423 78 Ave, Unit 105.
How fast can your team respond on-site in Surrey?
Our office is in Surrey. For on-site requirements — hardware failures, network issues, new office setups — we are typically on-site within 15 minutes. Remote support response targets under 15 minutes for critical incidents.
Do you work with Surrey businesses in construction, retail, and professional services?
Yes. We support Surrey businesses across construction and contracting, retail and wholesale distribution, light manufacturing, legal and accounting practices, healthcare clinics, and non-profits. Our engagements are designed around your industry and the way your team actually works.
What does fixed-price IT support cost for a Surrey business?
Pricing is based on the number of users and devices, the scope of services included, and the complexity of your environment. The flat monthly fee covers 24/7 monitoring, unlimited remote helpdesk, monthly patching, endpoint security, Microsoft 365 management, and quarterly vCIO reviews. We quote in writing before any work begins — no surprises.
Are you a Microsoft and Sage certified partner serving Surrey?
Yes. SFS Technologies is a Microsoft Certified Partner and Sage Authorized Partner. We provide Microsoft 365, Azure, Sage 300 ERP, and Sage CRM implementations in addition to managed IT support for Surrey businesses.
How do managed IT services help Surrey businesses reduce costs?
Managed IT replaces unpredictable break-fix bills with a fixed monthly cost. Surrey businesses that switch to managed services typically reduce unplanned IT spend, prevent costly security incidents, and eliminate the overhead of an in-house IT hire. Most see full cost recovery within the first year.
Managed IT insights for Surrey businesses
Ready for managed IT support in Surrey?
Start with a complimentary technology assessment. We document your current environment and show you exactly what we would manage — before you commit to anything.