Infrastructure engineered for operational continuity.
We design, deploy, and manage enterprise-grade IT infrastructure for businesses across Canada and the United States servers, networking, backup, disaster recovery, and cybersecurity as a unified managed service.
Infrastructure as a strategic enabler.
Most organizations treat IT infrastructure as a necessary cost something to be minimized and managed reactively. The result is an environment that constrains business growth, creates operational risk, and consumes more time in crisis response than it would if properly designed and proactively managed.
We design and manage infrastructure that functions as a business enabler predictable, secure, and scalable. For Metro Vancouver and BC Lower Mainland businesses, this means a single managed service that covers everything from server and storage through network, backup, cybersecurity, and cloud connectivity.
"Technology infrastructure should be an enabler of business strategy not a source of operational risk."
Six disciplines. One accountable partner.
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Server & Storage
Physical, virtual, and hybrid server management SAN/NAS configuration, VMware/Hyper-V environments, capacity planning, and lifecycle management. We keep your compute infrastructure performing and ready to scale.
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Network Infrastructure
LAN/WAN design and management, firewall configuration, VPN, VLAN segmentation, wireless networking, and SD-WAN. A well-designed network is the foundation everything else depends on we get it right.
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Backup & Disaster Recovery
Daily image-based backups with off-site replication, RTO/RPO planning, and documented recovery procedures. Annual DR tests with documented results so you know your recovery plan works before you need it.
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Cybersecurity
Endpoint protection, email filtering, patch management, vulnerability scanning, and security incident response. A layered security architecture designed around your industry's specific threat model and compliance requirements.
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Cloud Hybrid
Azure integration, Microsoft 365 connectivity, hybrid Active Directory, and cloud-first architecture design. We build hybrid environments that give you the flexibility of cloud with the performance and control of on-premise.
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Remote Management
RMM-based proactive monitoring, automated patching, 24/7 alert response, and remote helpdesk. We see issues before they become outages and resolve most of them before your team notices anything.
Reliable infrastructure.
Always on.
Every client environment is actively monitored 24/7. When something changes, we know before you do.
The difference between managed and monitored.
- 99.9%
Proactive monitoring
Every client environment is actively monitored 24/7. CPU, memory, disk, network, and backup status we get the alert before you notice the slowdown.
- 24/7
Senior engineer response
When issues arise, you reach a senior engineer who knows your environment not a tier-1 helpdesk that needs to escalate for an hour before anyone understands the problem.
- 30 days
Documented runbooks
Every environment we manage has documented recovery procedures, network diagrams, and escalation paths. You're never dependent on one person's memory of how your systems work.
- 0
Vendor middle-men
We deal directly with hardware vendors, ISPs, and software publishers on your behalf. You make one call we coordinate the rest. No more spending your afternoon on hold with a vendor helpdesk.
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Managed Services
Comprehensive IT management monitoring, patching, helpdesk, and strategic advisory as a unified monthly service.
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Microsoft 365
Cloud productivity, identity, and security deployed and governed by a Certified Microsoft Partner.
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Business Systems
Connect Sage ERP, CRM, e-commerce, and payment platforms into one integrated, reliable business stack.
Common questions, answered.
Common questions about this service answered directly.
What is included in SFS Technologies infrastructure management?
Our infrastructure management covers architecture design, compute and storage provisioning, network configuration, disaster recovery planning, 24/7 proactive monitoring, and automated patching. You get a single point of accountability for your entire on-premise and hybrid environment.
How quickly can you respond on-site across Metro Vancouver?
We target on-site response within 4 business hours anywhere in the Metro Vancouver and Lower Mainland region including Burnaby, Surrey, Coquitlam, Langley, and Abbotsford. Critical outages receive same-day priority dispatch.
Do you support hybrid cloud infrastructure?
Yes. We design and manage hybrid environments that span on-premise hardware and Azure cloud resources. This includes VPN and ExpressRoute connectivity, hybrid Active Directory, and unified monitoring across both environments.
What hardware vendors do you support?
We are authorized partners with Dell, HP, Cisco, Lenovo, and MSI. We can source, configure, and support servers, networking equipment, and storage from all major enterprise vendors, and we manage warranty and replacement logistics on your behalf.
Can you take over infrastructure management from our current provider?
Yes. We have a structured transition process: documentation audit, environment discovery, parallel monitoring period, then full handover. Most transitions complete within 30 days with zero downtime to your operations.
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Infrastructure that just works.
Start with a complimentary infrastructure assessment. We evaluate your current environment and show you exactly where the risks are and what we would do about them.