Challenge
A US accounting services firm kept separate books for about 100 client entities in QuickBooks Desktop. Each client was its own company file, and consolidated reporting meant exporting to spreadsheets.
Serving US Clients
IT services for US businesses.Delivered remotely from BC.
Remote delivery from our Metro Vancouver office for companies in the US Pacific Northwest and beyond. Pacific timezone, from a Microsoft Partner and Sage Authorized Partner.
PTPacific timezone operations
FixedScoped pricing, agreed upfront
RemoteDelivery, no US office
Remote-only delivery for US clients
We do not have a US physical office. All services to US-based businesses are delivered remotely by our Metro Vancouver team. On-site visits to US locations are not available. If that model works for you, and for most IT, ERP, and Microsoft 365 work it can, we may be a good fit.
Why Canadian delivery
Why US companies work with a Canadian MSP.
Exchange Rate Advantage
The USD/CAD differential can make Canadian IT services more cost-effective than an equivalent US-based provider. We put the numbers in a written proposal.
Pacific Timezone Alignment
Our Metro Vancouver team operates PT, the same timezone as the US West Coast, with strong coverage overlap for Mountain and Central timezone clients.
Named Engineers
Microsoft Partner and Sage Authorized Partner. A named engineer on every engagement, and no offshore helpdesk handoffs.
Cross-Border ERP Experience
Multi-currency, multi-entity, and cross-border ERP configurations in Sage 300. We work with businesses operating across North America.
Fixed-Price Model
No hourly billing surprises. Managed IT retainers and ERP projects are scoped and priced upfront. You know what you are paying before work begins.
Remote-First Delivery
Built for distributed operations. Endpoint management, security, M365, ERP support, and vCIO advisory, all delivered securely over remote channels with full documentation.
Services for US businesses
What we deliver remotely.
Managed IT Services
Proactive monitoring, endpoint management, patch management, helpdesk, and vCIO advisory under a fixed monthly retainer.
Learn moreCybersecurity
Endpoint detection and response, zero-trust access policies, security awareness training, and compliance advisory for US businesses.
Learn moreMicrosoft 365 & Azure
Licensing optimization, Teams and SharePoint deployment, Azure Virtual Desktop, and tenant security hardening.
Learn moreSage 300 ERP
Sage 300 implementation, multi-currency configuration, US payroll setup, upgrades, and ongoing support from a Sage Authorized Partner.
Learn moreSage CRM
CRM implementation, Sage 300 ERP integration, and sales process automation for US businesses managing North American pipelines.
Learn moreIT Infrastructure
Remote infrastructure assessment, cloud migration planning, backup and disaster recovery, and network architecture for US operations.
Learn more
Remote delivery
How a remote engagement works
This is what the engagement typically looks like for a US business, from first conversation to day-to-day support.
Assessment
We review your environment remotely, document what you have, and identify gaps. There is no cost and no obligation.
Written proposal
You receive a written proposal with fixed pricing and a clear description of what is covered and what is quoted separately.
Remote onboarding
Monitoring and management tools are rolled out to your devices, documentation is built, and your team is shown how to reach us.
Day-to-day delivery
Monitoring, patching, security, helpdesk, and ERP support run remotely during hours agreed in your proposal, with a named engineer on your account.
On-site needs
We do not offer on-site visits in the US, so physical work is planned with your own staff or local vendors up front.
Quarterly reviews
vCIO reviews cover performance, upcoming needs, and budget planning, so the environment keeps pace with the business.
Accounting services
Case study: QuickBooks Desktop to Sage 300 on a hosted desktop
- About 100 client entities
- QuickBooks Desktop to Sage 300
- Hosted on Azure Virtual Desktop
What we did
We set up a Sage 300 entity for each client company, mapped charts of accounts, migrated and validated history and open balances, and hosted the system on Azure Virtual Desktop.
Result
Staff work in one secure hosted environment from any device, with a parallel run before cutover and support through the first month live.
Primarily a Canadian business?
SFS Technologies serves all ten Canadian provinces via remote delivery, with on-site capability across Metro Vancouver.
Our technology partners
Common questions
Working with SFS from the US: common questions.
Common questions about this service answered directly.
Does SFS Technologies have a US office?
No. SFS Technologies is based in Surrey, in Metro Vancouver, British Columbia. We do not have a physical US office, and services to US clients are delivered remotely by our team in BC. On-site visits to US locations are not available.
What time zone does SFS Technologies operate in?
We operate in the Pacific timezone, the same as Washington, Oregon, and California, with useful overlap for Mountain and Central timezone businesses. For Eastern US clients, we schedule around your business hours.
Can SFS Technologies support Sage 300 for US companies?
Yes. We are a Sage Authorized Partner and can support US companies with implementation, upgrades, US payroll configuration, multi-currency setup, and ongoing remote support. One US accounting services firm moved about 100 client entities onto Sage 300 with us, and that project is written up as a case study.
What is the cost advantage of a Canadian IT provider?
The USD/CAD exchange rate can make Canadian IT and ERP delivery more competitive for US clients than an equivalent US-based MSP. How much depends on the exchange rate and on scope, so we put numbers in a written proposal rather than on this page.
Is SFS Technologies familiar with US compliance requirements?
We have experience supporting US-based clients and are familiar with SOC 2 principles, HIPAA considerations for healthcare clients, and cross-border data handling under PIPEDA and relevant US frameworks. We assess your specific requirements during discovery.
Get Started
Ready to talk about IT services for your US business?
Tell us about your current environment and what you need. We will put together a free assessment and show you what remote IT delivery from SFS would look like.