Challenge
A BC manufacturer was running Sage 300 2016 on office servers past their supported life. Month-end close and production reporting depended on that hardware.
Serving Canada Nationwide
Managed IT services across Canada.Remote-first, in every province.
On-site in Metro Vancouver, and remote-first for the rest of Canada. A fixed monthly fee, no per-incident billing, and PIPEDA-aligned delivery from a Microsoft Partner and Sage Authorized Partner.
10Provinces served
FixedMonthly pricing
NoPer-incident billing
Coverage map
Where we serve businesses in Canada.
Our Metro Vancouver team provides on-site support across Greater Vancouver, Surrey, Coquitlam, and Maple Ridge. On-site in Mission and Abbotsford is typically about 2 hours from our Surrey office. For businesses anywhere else in Canada, we deliver the same full-stack managed IT services remotely.
- BCOn-site + Remote
British Columbia
Metro Vancouver on-site. Mission and Abbotsford on-site, typically about 2 hours from our Surrey office. Other BC cities remote.
- ABRemote
Alberta
Calgary, Edmonton, Red Deer, and all Alberta businesses.
- ONRemote
Ontario
Toronto, Ottawa, Hamilton, Mississauga, and across Ontario.
- QCRemote
Quebec
Montreal, Quebec City, and all Quebec businesses (English).
- SKRemote
Saskatchewan
Regina, Saskatoon, and all Saskatchewan businesses.
- MBRemote
Manitoba
Winnipeg and all Manitoba businesses.
- NSRemote
Nova Scotia
Halifax and all Nova Scotia businesses.
- NBRemote
New Brunswick
Fredericton, Moncton, Saint John, and all NB businesses.
- NLRemote
Newfoundland & Labrador
St. John's and all NL businesses.
- PEIRemote
Prince Edward Island
Charlottetown and all PEI businesses.
On-site locations
Our Metro Vancouver on-site service areas.
These pages have local service detail and on-site coverage information.
What we deliver
Services available to all Canadian businesses.
Managed IT Services
Proactive monitoring, helpdesk, patch management, and vCIO advisory. Fixed monthly fee, no per-incident billing surprises.
Learn moreCybersecurity
Endpoint detection and response, zero-trust architecture, security awareness training, and compliance support. PIPEDA-aligned.
Learn moreMicrosoft 365 & Azure
Licensing, Teams, SharePoint, Exchange, Azure Virtual Desktop, and security hardening. Delivered and supported remotely across Canada.
Learn moreSage 300 ERP
Sage 300 implementation, upgrades, payroll tax updates, and ongoing support for manufacturers, distributors, and professional services firms Canada-wide.
Learn moreSage CRM
Sales pipeline, marketing automation, and Sage 300 ERP integration. Fully remote implementation and support available to any Canadian business.
Learn moreIT Infrastructure
Server architecture, network design, backup, disaster recovery, and cloud integration. Remote assessment and implementation available coast to coast.
Learn more
Why Canadian businesses choose SFS
- Fixed-price engagements, no hourly billing
- Experienced engineers on your account
- Pacific timezone team
- PIPEDA-aligned data handling
- Microsoft Partner and Sage Authorized Partner
Remote delivery
How managed IT works from another province
Most managed IT work does not need anyone on site. This is what the engagement typically looks like when your business is outside Metro Vancouver.
Assessment
We review your current environment remotely, document what you have, and identify gaps. There is no cost and no obligation.
Written proposal
You receive a written proposal with a fixed monthly fee and a clear description of what is covered and what is quoted separately.
Remote onboarding
Monitoring and management tools are rolled out to your devices, documentation is built, and your team is shown how to reach us.
Monitoring and helpdesk
Monitoring, patching, security, and helpdesk run from day to day under your monthly fee, with a named engineer on your account.
On-site needs
On-site in Mission and Abbotsford is typically about 2 hours from our Surrey office, and what is included in the monthly service is confirmed when we scope your agreement. In other provinces, physical work is planned up front, typically with your own staff or local vendors.
Quarterly reviews
vCIO reviews cover performance, upcoming needs, and budget planning, so the environment keeps pace with the business.
Manufacturing
Case study: Sage 300 upgraded and moved to Azure
- Sage 300 2016 to 2024
- Moved to Azure Virtual Desktop
- Local printers kept working
What we did
We upgraded Sage 300 from 2016 to 2024, moved it to Azure Virtual Desktop, and connected the office network so local printers stayed available.
Result
Staff reach Sage 300 in a secure cloud session, and the business is no longer tied to one aging office server for the ERP.
Our technology partners
Common questions
Managed IT across Canada: common questions.
Common questions about this service answered directly.
Do you provide managed IT services in Alberta?
Yes. We deliver managed IT, Microsoft 365 support, cybersecurity, and Sage 300 ERP consulting to Alberta businesses, including Calgary and Edmonton, through remote delivery. Our Metro Vancouver team works in the Pacific timezone, one hour behind Alberta.
Do you provide managed IT services in Ontario?
Yes. Ontario businesses receive managed IT, cybersecurity monitoring, Microsoft 365, and Sage 300 ERP support. Clients in Toronto, Ottawa, and across Ontario are served under fixed-price engagements, delivered remotely from our office in Surrey, BC.
Do you provide IT support across all Canadian provinces?
Yes. SFS Technologies provides remote IT support and managed services to businesses in all ten Canadian provinces. On-site services are available across Metro Vancouver, and in Mission and Abbotsford, typically about 2 hours from our Surrey office. Other locations receive remote-first delivery.
What is the difference between on-site and remote delivery?
Metro Vancouver businesses receive both on-site and remote support, as do businesses in Mission and Abbotsford, where on-site is typically about 2 hours from our Surrey office. Businesses in other provinces receive our managed IT stack, including monitoring, helpdesk, security, Microsoft 365, and ERP, delivered remotely.
Do you offer Sage 300 support across Canada?
Yes. SFS Technologies is a Sage Authorized Partner. Implementation, upgrades, payroll tax updates, web API configuration, and ongoing support are available remotely to businesses in any Canadian province.
Do you serve US-based companies?
We also work with US-based companies, particularly those expanding into Canada or needing cross-border ERP and IT support. Our US clients page has the details.
Get Started
Ready to talk about IT support across Canada?
Tell us where you're located and what challenges you're facing. We'll put together a free assessment and show you what managed IT from SFS would look like for your business.